Availity

Convenient

What do you like best? Being able to run elgibility for multiple insurances is amazing. Colors make it easy to see who is active and not. Appreciate messaging system. What do you dislike? Messaging system not useful half the time, have to call anyway, and wish eligibility pages were standardized to all carry the needed info. Recommendations to others considering the product Recognize you will still need to call at times. What business problems are you solving with the product? What ...

Insurance Information

What do you like best? Availity is very useful in determining medical claim status and patient eligibility for many different insurance policies! What do you dislike? Not every insurance has the "appeal" feature to appeal or dispute denials online. Recommendations to others considering the product: Very useful tool for front-desk duties in verifying eligibility and benefits and very useful for medical billing verifying claims and status. What problems are you solving with the ...

Health care

What do you like best? The funtions used for claims analysis by providers What do you dislike? Providers dislike it and use it for claims analysis What business problems are you solving with the product? What benefits have you realized? Claims analysis

Insurance Verification

What do you like best? I like how many insurance and the different options you can verify, whether its 2nd opinion, office visit etc. What do you dislike? That it doesn't always provide the correct information on copays, especially freedom health and/or UHC. What business problems are you solving with the product? What benefits have you realized? Obtaining authorizations, viewing auths and referrals. Also I use it daily to verify insurance benefits.

Convenient

What do you like best? I like how user friendly the application is and how it allowed for quick access to info that can otherwise take a very long time to receive. What do you dislike? I dislike how many qualifications you can make when looking up an insurance plan. Sometime I do not always have the DOB or the NPI number. Recommendations to others considering the product: It can be very thorough in its investigation of insurance claims, but this can cause issues where Availity ...

Availity for mental health billing

What do you like best? I mostly use Availity for insurance verification and remittance viewing. What do you dislike? Some features are complicated and difficult to figure out. What business problems are you solving with the product? What benefits have you realized? It is really easy to use to check benefits for a new patient. I also like the predictability of payments being made on Mondays.

Very detailed website!

What do you like best? I like how descriptive Availity is when looking up insurance verification. The site makes it easy to find claim statuses and benefits for patients easily instead of having to call in each time. I also enjoy the layout of the website because it is easy to maneuver around on. What do you dislike? I'm not sure if as a provider you decide what insurance companies are linked with the site, but I wish it offered more of the companies we use. The list that becomes ...

Easy to use and works well

What do you like best? I like the ease of being able to check insurances and submit claims online. It is time saving and makes my job so much easier! What do you dislike? I don’t always get a complete answer and have to call the company later anyway. What business problems are you solving with the product? What benefits have you realized? It’s much easier and faster to get our insurance questions answered online

I enjoy the easy to use layout

What do you like best? Claim status is easy to view and is useful What do you dislike? I wish I had access to more payers fee schedule What business problems are you solving with the product? What benefits have you realized? Eligibility and benefits

Efficiency

What do you like best? When working properly it is very thorough. What do you dislike? There are often long delays and errors. Many times the system is down. What problems are you solving with the product? What benefits have you realized? Verifying insurance for ER patients in real time.