Asset Bank

Fast and reliable.

What do you like best? Most all of the content on the app is maintainable by the admin. Multi-lingual support is also an important feature. The search features are very extensive and are even adjustable via the Administrative interface. The automatic creation of thumbnail images is also a nice feature. This saves lot of time by not having to create and upload multiple image sizes. What do you dislike? No global support. European workday hours only. An online ticket tracking system would ...

Bright Interactive Support Experience

What do you like best? Knowledgeable support staff. Most evident in the support provided by Rob - always professional and very quick to understand query / requirements. What do you dislike? Would be good to have support for non-UK timezones (apologies if there is already a separate contract offering for this! What business problems are you solving with the product? What benefits have you realized? Cataloging images for quick retrieval

Our users are pleased and I am ecstatic that we adopted AB

What do you like best? The easy to use admin features, the responsiveness and friendliness of the support team at Bright Interactive, the user interface that makes my job easier. What do you dislike? The distance between them and us means a 9-hour difference in time zones, which slows down responses to questions. There are a few features that are not as helpful as I'd like. What business problems are you solving with the product? What benefits have you realized? Brand consistency, ...

Customised categorisation for all your photos (or documents)

What do you like best? The customer service is fantastic, the way I can add categories that are mine, and that suit our business's needs is invaluable. It means we can employ photographers, give them the access to upload and tag, and categorise images. Then members of of marketing or online development teams can easily search through and pick the best most relevant photos quickly. What do you dislike? It's a bit of a pain that it's written in Java (I'm a PHP person though!. Having said ...

Easy to administer

What do you like best? Easy to add images and tag to help people find it. With people based around the world this is an ideal way to share images that support our brand. You also benefit from continual improvements to the system without having to sign up for extras. What do you dislike? There is plenty of online help but I also like a complete manual that I can print out and read offline. It would be great to have advice about how to buy images that can be shared in the library without ...

Simple and Effective

What do you like best? Visually so many ways to personalize how the system looks to match your company. The multiple upload and batch editing of assets. The user level access, which was very important for the firm I work for (JHA LLP. Having the ability to not only store paper documents, but also pictures, and video, it really is a complete one stop option. What do you dislike? Not really found anything that would count here so far. What business problems are you solving with the product? ...

Very helpful!

What do you like best? Being able to search and find assets quickly and that it is a web browser based system so accessible from anywhere! What do you dislike? The setting up process and importing content can take a while! Recommendations to others considering the product Make sure you fully understand what your user requirements are before you get started as this will help ensure you set up the system in the most effective way! What business problems are you solving with the product? ...

Our partnership with Asset Bank

What do you like best? A number of different stakeholders needs to use the system for a number of different reasons and they all find it incredibly easy to navigate and find the information they need. What do you dislike? I have no dislikes, but wish I could assign more time to understand the system fully as I know it has much more capabilities than we are currently using it for. What business problems are you solving with the product? What benefits have you realized? Asset storage, ...

Helpful customer service

Asset Bank recently upgraded our homepage. Throughout the process the customer support was excellent - any queries I had were answered quickly and thoroughly. We are very happy with our new homepage which is much cleaner and more straight forward to navigate.

Asset Bank

A comprehensive piece of digital asset management software.The level of support provided allows for confidence in the system. The response to queries and software issue is dealt with swiftly and the response comes from client facing support.I would recommend speaking to the company and getting a demonstration if you are thinking of installing this software as they can best advise on how it would suit your needs.