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AppFolio Property Manager - Property Management Software

AppFolio Property Manager Reviews in January 2025: User Ratings, Pros & Cons

Revolutionizing property management through automation and efficiency.

4.3

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Starts from $1,500/Month

AppFolio Property Manager Reviews & Ratings

4.3

Very Good

Based on 2747 ratings & 1134 reviews

Rating Distribution

Excellent

(761)

Very Good

(171)

Good

(38)

Poor

(27)

Terible

(137)

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Showing 11-20 out of 1134

AU

Appfolio User

05/30/24

5 out of 5

Very user friendly with great built in…

Very user friendly with great built in reporting and customization options. Responsive customer service.

ES

Erinlynn Scott

05/23/24

5 out of 5

AppFolio is the best

AppFolio is the best! It is extremely user friendly. The implementation team was super helpful and walked us through all the steps that we needed to make the transition seamless. Team members are always available to answer questions and provide additional training if necessary. 10 out of 10 recommend.

OS

Ohm Strong

05/23/24

1 out of 5

Only Suckers Still Used AppFolio!

Everybody knows the fake reviews here is the 5 stars rating reviews from AppFolio's foot soldiers.

TJ

Traci James

05/16/24

5 out of 5

Appfolio can be tricky to learn but…

Appfolio can be tricky to learn but they have such an excellent tutorial that its easy to follow and learn the system. It is so easy to find things with the site. I don't know how we got along without it honestly.

JC

Joanne Chen

04/25/24

5 out of 5

FRIENDLY FOR USERS

Easy to get the information I need and friendly for users

CR

Christopher Robert Noland

04/08/24

1 out of 5

This is kind of a horrible company

This is kind of a horrible company. I sent them an inquiry to partner with them, which they took forever to respond only to tell me that basically they didn’t have time for the on boarding and I wasn’t important enough lol. Don’t use them

MP

martin p

03/29/24

1 out of 5

They charge a junk fee on payment by…

They charge a junk fee on payment by bank transfer. Lots of tenants are upset because some landlords insist on payment through this company rather than being paid by bill pay via one’s bank. On top of this, there is the issue of data protection…you are providing your banking info to this company increasing your odds of having your personal info stolen.

M

MariAnne

03/06/24

5 out of 5

Love Appfolio for 5+ yrs now!

Appfolio is constantly enhancing the end user experience. Customer service is reliable and timely. Cost is reasonable. Integrations available are great.

RH

Robert H M

02/06/24

0 out of 5

"It's bad AND you're dead to them once you've signed up."

What do you like best about AppFolio Property Manager? Honestly, not much. It's cheap, sorta - watch out for their minimum unit count.

S

Shannon

02/01/24

5 out of 5

AppFolio makes my day to day job so…

AppFolio makes my day to day job so much easier! The templates, forms, calendars, reports, and customer relationship management functions are easy to learn and use and help make property management manageable.