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Amazon Lex - Bot Platforms Software

Amazon Lex Reviews in January 2025: User Ratings, Pros & Cons

Transform customer interactions with AI chatbot technology.

4.3

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Amazon Lex offers custom pricing plan

Amazon Lex Reviews & Ratings

4.3

Very Good

Based on 29 ratings & 53 reviews

Rating Distribution

Excellent

(27)

Very Good

(23)

Good

(1)

Poor

(2)

Terible

(0)

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Showing 16-18 out of 53

BH

Beatrice H

04/21/18

3 out of 5

"IT'S HAS BEEN GREAT HAVING ALL COMPANY CHATS AND TRANSLATIONS WITH AMAZON LEX"

What do you like best about Amazon Lex? THE AUTOMATIC TRANSLATION AND THE ORGANIZATION OF ALL CHATS TOGETHER IN JUST ONE APPLICATION. THATS AWESOME.

SG

Sahil G

12/14/23

2 out of 5

"Great option within AWS to build a chatbot but ChatGPT took the shine away"

What do you like best about Amazon Lex? great option as the out-of-the-box solution offered by Amazon within AWS What do you dislike about Amazon Lex?

VR

Vijayakrishna R

10/15/22

1.5 out of 5

"Messed up documentation"

What do you like best about Amazon Lex? Lex is easy to configure. Training and configuring the chatbot is simple and easy. What do you dislike about Amazon Lex?