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Amazon Lex - Bot Platforms Software

Amazon Lex Reviews in January 2025: User Ratings, Pros & Cons

Transform customer interactions with AI chatbot technology.

4.3

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Amazon Lex offers custom pricing plan

Amazon Lex Reviews & Ratings

4.3

Very Good

Based on 29 ratings & 53 reviews

Rating Distribution

Excellent

(27)

Very Good

(23)

Good

(1)

Poor

(2)

Terible

(0)

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Showing 31-40 out of 53

AU

Anonymous User

11/28/18

4 out of 5

"impressive"

What do you like best about Amazon Lex? It is doing the heavy lifting. Copared it with IBM Watson and this is pretty cool What do you dislike about Amazon Lex?

AU

Anonymous User

11/28/18

4 out of 5

"Leveraging Lex for customer engagement "

What do you like best about Amazon Lex? Lex is a cool service and has helped us is quickly building capability quickly and resolved some of the business problems that our customers have

GU

G2 User in Chemicals

11/28/18

4 out of 5

"Leveraging Lex for customer engagement "

What do you like best? Lex is a cool service and has helped us is quickly building capability quickly and resolved some of the business problems that our customers have

UI

User in Information Technology and Services

09/21/18

4 out of 5

"Best chatbot- Amazon Lex"

What do you like best? Automated speech recognition, speech into text. Natural language processing.

AU

Anonymous User

09/21/18

4 out of 5

"Best chatbot- Amazon Lex"

What do you like best about Amazon Lex? Automated speech recognition, speech into text. Natural language processing. What do you dislike about Amazon Lex?

AU

Anonymous User

09/15/18

4 out of 5

"Very useful"

What do you like best about Amazon Lex? The easy navigate system, easy to operate What do you dislike about Amazon Lex?

UI

User in Non-Profit Organization Management

09/15/18

4 out of 5

"Very useful"

What do you like best? The easy navigate system, easy to operate What do you dislike?

AS

Ashmit S

09/14/18

4 out of 5

"Amazingly Lexa!"

What do you like best about Amazon Lex? Amazon has provided an awesome guide to understand it so its very easy to use. Automatic speech recognition is a great deal in communication.

AS

ashmit s

09/14/18

4 out of 5

"Amazingly Lexa!"

What do you like best? Amazon has provided an awesome guide to understand it so its very easy to use.

EK

Elizabeth K

09/13/18

4 out of 5

"Using Amazon Lex at work"

What do you like best about Amazon Lex? The UI is very intuitive and one can quickly learn to navigate it What do you dislike about Amazon Lex?