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Amazon Lex - Bot Platforms Software

Amazon Lex Reviews in January 2025: User Ratings, Pros & Cons

Transform customer interactions with AI chatbot technology.

4.3

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Amazon Lex offers custom pricing plan

Amazon Lex Reviews & Ratings

4.3

Very Good

Based on 29 ratings & 53 reviews

Rating Distribution

Excellent

(27)

Very Good

(23)

Good

(1)

Poor

(2)

Terible

(0)

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Showing 21-30 out of 53

GU

G2 User in Accounting

11/28/18

4.5 out of 5

"Lexbots are the next gen bots !!"

What do you like best? The easiness in creating these bots are impressive. What do you dislike?

AU

Anonymous User

11/28/18

4.5 out of 5

"Lexbots are the next gen bots !!"

What do you like best about Amazon Lex? The easiness in creating these bots are impressive. What do you dislike about Amazon Lex?

TG

Taylor G

11/26/18

4.5 out of 5

"Using Lex for a Progressive Web App"

What do you like best about Amazon Lex? I have been trying to find a simple way to add voice input to my progressive web app and it was very easy to follow the provided examples and the documentation. I was able to get my prototype up and running very quickly.

JS

Joseph S

09/14/18

4.5 out of 5

"Easily one of the best chatbots"

What do you like best about Amazon Lex? Easily access the deep learning capabilities for chatbots. Easily integrates with AWS Lambda, Amazon Lex can communicate with Salesforce, Microsoft Dynamics, Marketo, Zendesk, QuickBooks, and HubSpot.

JS

Jetha S

06/24/18

4.5 out of 5

"Best Service offered by AWS for chatbot"

What do you like best about Amazon Lex? Easy to create your own chatbot in minutes .Also it is easy to train your chatbot. Also they have provided some readymade chatbots for review .

AI

Administrator in Information Technology and Services

04/20/18

4.5 out of 5

"iT WORKS GREAT!!"

What do you like best? I love that you can use both voice and text! Its great for people who arent the best at spelling. I also like that it is pay as you go.

AU

Anonymous User

04/20/18

4.5 out of 5

"iT WORKS GREAT!!"

What do you like best about Amazon Lex? I love that you can use both voice and text! Its great for people who arent the best at spelling. I also like that it is pay as you go.

GU

G2 User in Financial Services

11/29/18

4 out of 5

"Lex is the future"

What do you like best? Lex is great for automating the call center calls to figure out intents and make the interaction more natural.

AU

Anonymous User

11/29/18

4 out of 5

"Lex is the future"

What do you like best about Amazon Lex? Lex is great for automating the call center calls to figure out intents and make the interaction more natural. What do you dislike about Amazon Lex?

GU

G2 User in Health, Wellness and Fitness

11/28/18

4 out of 5

"impressive"

What do you like best? It is doing the heavy lifting. Copared it with IBM Watson and this is pretty cool