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Alemba Service Manager - Service Desk Software

Alemba Service Manager Reviews in January 2025: User Ratings, Pros & Cons

Enhance efficiency and streamline processes effortlessly.

3.8

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Alemba Service Manager offers custom pricing plan

Alemba Service Manager Reviews & Ratings

3.8

Very Good

Based on 72 ratings & 63 reviews

Rating Distribution

Excellent

(30)

Very Good

(26)

Good

(6)

Poor

(0)

Terible

(1)

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Showing 51-60 out of 63

AG

Andrea G

06/14/17

3.5 out of 5

"VMware Review "

What do you like best about Alemba Service Manager? That it allows me to access my windows machine on my MAC. What do you dislike about Alemba Service Manager? I've had troubles with VMware not crashing. Not sure if it was my profile or the actual software. What problems is Alemba Service Manager solving and how is that benefiting you? It's been awesome to switch from my windows machine back to my MAC.

BK

Brian K

06/01/17

3.5 out of 5

"Great management"

What do you like best about Alemba Service Manager? The ease of management from a single pane of glass makes this really awesome What do you dislike about Alemba Service Manager? it is definitely rather costly, but well worth the expense with the amount of time it saves your admins Recommendations to others considering Alemba Service Manager: Give it a test drive and let their experts show you all the benefits. You'll be surprised and very pleased with all of the amazing capabilities this ...

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LH

Larry H

05/30/17

3.5 out of 5

"VMWare Service Manager"

What do you like best about Alemba Service Manager? Very easy to use if familiar with prior VMware products. What do you dislike about Alemba Service Manager? Honestly, no negative feedback on this one. What problems is Alemba Service Manager solving and how is that benefiting you? Makes it extremely easy to support and add new VM's.

AU

Anonymous User

03/28/17

3.5 out of 5

"Application Server and Database Server"

What do you like best about Alemba Service Manager? I'm used this software for virtual Application Server OS and Database Server OS on one pc. What do you dislike about Alemba Service Manager? Disk space is too many required for using VM. What problems is Alemba Service Manager solving and how is that benefiting you? Human Resource Management application for Human Resource Department

BN

Bima N. A

10/22/16

3.5 out of 5

"Good Server Virtulization"

What do you like best about Alemba Service Manager? - Troubleshoot physical - A lot support like VMware ESXi, VMware vSphere Client and VMware vSphere Virtual Machine File System - The ease of integration - Easy to use remotely configure and troubleshoot vm machines - Good Service desk module - Best Workflow module What do you dislike about Alemba Service Manager? - Price is expensive - Missing storage features on the Hyper-V - Hard to solved VXLAN Recommendations to others considering ...

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AU

Anonymous User

04/08/15

3.5 out of 5

"Great"

What do you like best about Alemba Service Manager? You can manage and troubleshoot physical What do you dislike about Alemba Service Manager? I don't think i have anything that I dislike. so far it has been good What problems is Alemba Service Manager solving and how is that benefiting you? We are still working on solving some video issues as well as printer driver issues.

AU

Anonymous User

07/27/17

3 out of 5

"Quality ticketing system"

What do you like best about Alemba Service Manager? Compared to others used like Autotask & SIM, feels to be the most usable. It gives the most options for gathering statistics compared to some others as well. What do you dislike about Alemba Service Manager? It didnt have at the time I used it, a sort function to bring more filters in for say specific region on our queue. Other than that, dont really have any complaints, because our team worked well with it. Recommendations to others ...

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AU

Anonymous User

07/16/17

3 out of 5

"VMware Service Manager"

What do you like best about Alemba Service Manager? Not a lot of issues going on--I think it fulfills its functionality to complete the task What do you dislike about Alemba Service Manager? User Interface is quite old--it gets pretty uncomfortable when trying to learn how to use it What problems is Alemba Service Manager solving and how is that benefiting you? to deliver and manage physical, virtual, and Cloud-based IT services in a standardized way with employees

MJ

Marc J

07/29/16

3 out of 5

"VMware was a great fit for my company"

What do you like best about Alemba Service Manager? Helps using cloud resources efficiently. Implementation was cost-efficient and relatively fast when compared to other alternatives explored previously. Customer service very helpful. What do you dislike about Alemba Service Manager? Encounter some minor compatibility issues with processing software on older computer systems use in the workplace. Recommendations to others considering Alemba Service Manager: Much better than Osticket at all ...

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AU

Anonymous User

01/24/18

2.5 out of 5

"Powerful and flexible ITSM application"

What do you like best about Alemba Service Manager? The VMWare Service Manager is a powerful ITSM software that has very good workflow engine to control the ITSM processes/. I have used this on several client projects and it integrates very well with their business workflows. Most of the standard IT processes like Incident management, problem management ,change mangement etc. are easy to setup up out of the box. It is also a cloud based application and can be easily deployed on client ...

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