Airwallex Reviews in January 2025: User Ratings, Pros & Cons

MUCH APPRECIATION TO ALL THE AIRWALLEX…

MUCH APPRECIATION TO ALL THE AIRWALLEX TEAM FOR THEIR SUPPORT WITH MY EXPANDING AND GROWING BUSINESS AND FOR THEIR CONTINUED PROMPT, PROFESSIONAL, EFFICIENT, HELPFUL AND FRIENDLY SERVICES.

Understand problem and fast solution is…

Understand problem and fast solution is Airwallex key

Very easy setup

Very easy setup. Support sometimes took a few days to get back to me but things got sorted out in the end. Now I can received payments from multiple countries easily.

Prompt and Clear Explanations

Recently I requested some enhancements on my account regarding payouts. Support was very prompt in their reply and explanation on whats required to get the service.

Great customer service

Great customer service, very quick very efficient, would recommend product to anyone interested in doing international business.

Airwallex delivers excellent service

Airwallex delivers excellent service, has a well rounded offering and are quick to respond to questions and support requests.

Small Business gets Big Corporation service!

This review written on behalf of what let me say upfront is a small women's clothing e-commerce company. We are very new to making overseas payments as we make our first contacts with overseas manufacturers who require "wire transfers". This seemed highly suspect in itself so we searched for a safe, reliable wire transfer service. From the outside, Airwallex appear to cater to and only deal with large established corporations. And maybe they usually do. So it was a surprise that after a ...

I think they are doing a great job

I think they are doing a great job. They aren't very accessible via phone but their email responses are fast and helpful. Highly recommend!

Polite and helpful customer service

Customer service was polite and helpful, keeping me informed as my account went through a challenging start up issue. It took a little time but the wait was well worth it now I have a fully opertional payment gateway for my webite. Could not be happier with the result. Thank you to Alex and the team.

Airwallex: Empowering Businesses Worldwide with Seamless Transactions

I've had the pleasure of using Airwallex for my Hong Kong limited company for over three and a half years now, and I must say, the experience has been nothing short of exceptional. Airwallex has proven itself to be a reliable and efficient partner in managing incoming payments and outward remittances, making it an indispensable tool for any business operating in the global market. From the outset, Airwallex impressed me with its user-friendly interface and straightforward setup process. ...