Acuity Scheduling Reviews in January 2025: User Ratings, Pros & Cons

One stop shop

What do you like best? I love the idea of customizing my booking availability. I am able to easy modify the hours i am available. As a Lash Artist i offer my clients different types of appointments, my clients have been able to easily go in and book based on their needs. I could do a promo code! That’s fun for marketing. . And take deposits! What do you dislike? I wish the app was more updated to reflect the mobile site. Recommendations to others considering the product I ...

A great choice

What do you like best? Acuity is what I would call "best all around". I say that because it offers a well-rounded bunch of features. There are a great many scheduling tools available on the market today, in a host of price points but Acuity continues to win my vote. My favorite features all happen to be in the business settings: the ability to create appointment types within each calendar, create a questionnaire for customers to complete when they schedule appointments, create packages, ...

Really Like Acuity, Simple to Use

What do you like best? I love how I can create a link to my services and list the service price. The software allows me to charge customers a deposit to confirm the appointment. My favorite part is that I can create intake forms for a customer to fill out for certain services. What do you dislike? So far, I don't have any complaints. It would be nice if the add-on service or deposit was available on the free version but I get it a business has to make money. Recommendations to others ...

straightforward and professional experience for my clients

What do you like best? Clients share that the scheduling process is super simple, and I love how clean the design of the interface is. It was simple for me to set up, and I like the checklist that they give you to help you fully incorporate all the features. It's so convenient to be able to set my 'regular hours', and then change certain days when I need to. What do you dislike? There are just a few seeming glitches with the page (at least in Chrome when setting business ...

Easy to use. Customer service is friendly and helpful. They have playful witty comments.

PROS & CONS What are the best aspects of this product? Intake forms are easy to set up and come up when a client schedules. Everything is pretty intuitive. They have a free service to try which is great when starting a business. As the business takes off, it makes sense to upgrade gradually through the different plans they offer. Since I'm starting a new business (which means zero income at first, the free service takes the pressure off. What aspects are problematic or could work ...

Excellent for a small business owner

What do you like best? Acuity is incredibly easy to use. It offers several integration options with other platforms (such as wordpress, website, etc, an ability to take payments from clients without having to go back and forth to find a mutually agreeable time. To top it all off, every communication from the company is fund and entertaining - I even got a poem in my inbox once. The layout of the online structure seemed quite intuitive and where I would have been lacking the know-how, ...

Great meeting scheduler

What do you like best? As a digital marketing agency, we always have online meetings with our clients from discovery calls to reporting. It automates my process of setting up meetings, basically no more back and forth email. Simple interface to work through and the support is amazing. Also, do you know about the zoom integration, it's a time saver. What do you dislike? Would love for Paypal payment option, it would save me if I decide to live in other countries like Dubai. And it ...

Great meeting scheduler

What do you like best? As a digital marketing agency, we always have online meetings with our clients from discovery calls to reporting. It automates my process of setting up meetings, basically no more back and forth email. Simple interface to work through and the support is amazing. Also, do you know about the zoom integration, it's a time saver. What do you dislike? Would love for Paypal payment option, it would save me if I decide to live in other countries like Dubai. And it ...

Evaluating a scheduling tool for my LinkedIn services

What do you like best? User experience. That's what I liked best. It gaves me a simple enough interface for me to set up my timings and schedule. I also the fact that it allows me to buffer the before-and-after timings. That works really really great. What do you dislike? Pricing. Right. It comes down to this. Compared to some other tools, notably Calendy, the pricing is a little on the steep side. It does provide very similar features but at different price points. What business ...

Pretty happy so far

What do you like best? I like that this can be integrated into your website. I need to use this longer to get more familiar with al the features What do you dislike? It would be nice to have better integration with the aesthetics of my website, it seems like that could be better. The user interface for the business side could be better, some features take too many clicks through menus to find in my opinion Recommendations to others considering the product give it a try What ...