Acuity Scheduling Reviews in January 2025: User Ratings, Pros & Cons

Great tool for a small online business

What do you like best? Integrates nicely with my website while adding a very valuable capability to our small business without the need to add costly resources like staff. This alone makes it worth the effort of implementing. Once we had figured out how it worked we realised solutions to problems that had not considered before. Like how to handle scheduling across multiple sites with different availabilities, the fact that our customers can see this for themselves frees us up to look ...

Easy Set Up, Amazing Customer Service

What do you like best? I love how easy it was to set up my Acuity account! I spent about an hour looking at a few tutorial videos and simply going through the on-screen setup tutorials provided. When I did have a question, Acuity's customer service was prompt, kind, and very helpful. Honestly, of all of the calendar/scheduling apps that I have tried, Acuity was the easiest to set up, the easiest to use between my clients and I, and the most helpful with questions. What do you dislike? ...

Short Experience

What do you like best? I like the auto synchronisation with my sets of calendars. It makes my acuity calendar very current and updated. I could set various sets of choices and types of appointments for my friends and clients to choose from, What do you dislike? The trail period was too short for me to get people to try the scheduling. I was not sure if it truly works. Are ,my clients happy to use my set of scheduling calendars? I am unsure. I am most willing t pay for the use only if I ...

Works great for our needs

What do you like best? Acuity works great for us. I like that you can create a link to schedule specific events/meeting types, set up customized forms for each one, and then see them all in one calendar. I also like that you can easily brand your calendars with your logo and select coloring. What do you dislike? I don't really dislike anything about it yet. It works well and is easy to use once you get the dashboard all figured out. What business problems are you solving with the ...

Good for Getting off the Ground

What do you like best? I just started using Acuity, and it's my first time using a dedicated scheduling application. So far it has been easy to use and I'm able to manage things from all of my devices. What do you dislike? The initial setup can be somewhat repetitive in terms of having to create a fresh form for each type of appointment. What business problems are you solving with the product? What benefits have you realized? I needed my answering service to be able to schedule ...

Acuity is a smart scheduling tool

What do you like best? I love how well Acuity can be integrated into my service based practice. I appreciate that the scheduling process is very easy for clients - it's but a few clicks here and there. I like some of their smart tools - like making your schedule look busier - and I appreciate how many services they integrate with (square, mailchimp, etc What do you dislike? For the most part, I think Acuity is great. There are a few things I would love to see improved: a to improve ...

A scheduling program with many features

What do you like best? Acuity Scheduling integrates with websites and payment systems seamlessly. The basic functions are very good, but you have to pay for more advanced features which is well worth it in the long run. It's tutorial is very helpful and will help you get the most out of the software. Group scheduling is what has been most useful in my business. What do you dislike? There is a learning curve to get acclimated to the software which gets easier as you use the software. ...

Easy to use and customize as needed

What do you like best? I like the fact that I can go in and customize my calendar each week as needed. It's easy to go in manually and update appointments. What do you dislike? The free version is very bare bones and sometimes it is hard to navigate the menu. Recommendations to others considering the product I think the price is fair for what you get - I have only just started my client sessions so I have chosen to use the free version. Eventually it will be more beneficial to pay ...

Recommended for setting up schedules!

PROS & CONS What are the best aspects of this product? It's been so great in terms of usability. Blocking off time is a cinch and scheduling parameters is easier said than done! What's more, it's worth the price and easy when sharing with clients and colleagues. What aspects are problematic or could work better? With a speedy connection at hand, it's now possible to block off scheduling times within Outlook. It'd be a treat if this feature is natively built within the app. What ...

Very simple, precise and easy to utilize

What do you like best? Allows my clients to book an appointment that suits their schedule. It takes away the hassle of going back and forth to see what works best for both parties. What do you dislike? I have the app on my phone and I wonder why I don't get notifications? I have to go in and check my email. Sometimes I'm able to do that, but if I would get a notification that would be helpful What business problems are you solving with the product? What benefits have you realized? ...