9.2
Spot Score
Streamline customer engagement and drive growth.
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AU
Anonymous User
02/12/19
"Finally a solution that doesn't make users jump through a million hoops to share screens"
What do you like best about Acquire? Ease of use, especially from the standpoint of a customer. Zero download / installation hassle required. Super easy to navigate and the product UI has been consistently getting better. What do you dislike about Acquire? As expected of any startup, lots of changes and updates being made month after month. All great things, just wish there was a bit more communications and readily available resources. What problems is Acquire solving and how is that ...
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AU
Anonymous User
02/11/19
"Great way to engage visitors"
What do you like best about Acquire? I really like the different things I can do with the triggers such as hiding the widget when no agent is online. What do you dislike about Acquire? Had some problems with multilanguage setup but their team was really fast to help out. What problems is Acquire solving and how is that benefiting you? Visitors like being able to immediately get in touch with us. Slack integration allows all team members to see the messages.
DB
Derrick B
02/04/19
"Be a Fruit Loop in a bowl full of Cheerios"
What do you like best about Acquire? The best thing about Acquire's chat solution is the simplicity at which it can be integrated into any website. In addition to this simplicity, Acquire's system uses innovative solutions to allow their clients to stand out among the competition. What do you dislike about Acquire? We occasionally run into small bugs that require resolution. The Acquire team is always responsive and willing to do what it takes to make things right. What problems is Acquire ...
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AU
Anonymous User
01/23/19
" Innovative new product "
What do you like best about Acquire? I love the co-browsing option because our agents will be able to see what's exactly on the customer's screen What do you dislike about Acquire? The screen share option seems unnecessary because a software has to be downloaded only to view the page. One might as well co-browse What problems is Acquire solving and how is that benefiting you? New customer retention and efficiency of solutions