ThunderTix

The best at what it does.

PROS & CONS What are the best aspects of this product? Right from the very start in contacting ThunderTix over the phone, I knew right off the bat, I've got an ideal ticketing system for our choir. Each question being thrown at that time was answered with confidence. System details were broken down in terms that anyone can understand. Ticketing system limitations were broken down with honest explanations and clear ways of getting around them. I appreciate them understanding non-profits ...

A great move from a paper environment.

PROS & CONS What are the best aspects of this product? We went from doing things manually and handling a bunch of paperwork to Thundertix. It was smooth operation since making the switch. It actually matched the process we did before and the ticketing scheme is very similar. Our customers now appreciate the fact that tickets can be bought from the comfort of their home. Thundertix keeps a surprisingly low pricing. What aspects are problematic or could work better? We wanted to ...

I used Ticketmaster for many years with the Asheville Symphony. ThunderTix is much better.

What do you like best? I like the fact that the tickets are printed with the purchaser's name on them. Also it's great to be able to run the charges directly through the program. I wasn't able to do that with the Ticketmaster program I used at the Asheville Symphony. I have found ThunderTix to be very user friendly and I enjoy using it. What do you dislike? Often customers call because they're having trouble ordering online. And of course, the seats they've selected are "on hold" and ...

Quick and easy to use

What do you like best? I've worked with several other platforms and ThunderTix is very easy to use What do you dislike? Nothing really. Every product can use improvements but nothing stands out. What business problems are you solving with the product? What benefits have you realized? Sold tickets and was seamless and not laborious

Over the Top" Wonderful!

What do you like best? From the very first contact with ThunderTix over the phone, I knew I had found the right ticketing system for our choir. Every question was answered confidently. Details of the system were explained in very understandable laymen terms. Limitations of the ticketing system were offered honestly with explanations of how to overcome them. After deciding on ThunderTix, I was walked through the steps of set-up quickly and easily. The choir's performance ticket system was ...

Best in the Business

What do you like best? We have been with ThunderTix for over a decade and we wouldn't think of even considering going anywhere else. From the beginning ThunderTix always gave us the best return on investment. The system is so easy to use from both the managing side as well as from the consumer side. Their customer service is "top notch"! In the unlikely event you encounter issues with the system, they are extremely quick to respond to emails and calls. Our theatre would highly recommend ...

Moving from a paper environment

What do you like best? We moved from a totally manual, paper environment to Thundertix. It has gone very smoothly because Thundertix matched our old process and ticketing scheme so closely. Our audiences have enjoyed being able to order tickets from home. Furthermore, the cost of Thundertix is low enough that we have not had to add a convenience charge to ticket order. Customer service has been excellent. What do you dislike? We would like to be able to show a range of price for things ...

Thundertix - An Excellent Ticketing System In All Respects

What do you like best? The best thing is that the customer service is highly responsive to us, even on weekends, not that we require them a lot - but when we do, they're there. The next best thing is that the system is easy to use, and they listen to suggestions that might make it better. I get all the information I need from Thundertix (I'm an IT guy for my day job which is key to understanding the realities of your business. Going with your gut is one thing, but if you do, you have to ...

Great experience with ThunderTix, especially the automated social distancing function!

What do you like best? Ease of social distancing in our auditorium What do you dislike? Dashboard could be a little more intuitive or aesthetically pleasing What problems are you solving with the product? What benefits have you realized? Allowing us to open our venue (church) and regulate attendance while automatically adjusting our capacity for social distancing protocols

Quick and simple sales & check-ins!

What do you like best? ThunderTix makes our daily tours easy to sell, check in, and keep track of our guests across several computers and locations. What do you dislike? It is a little convoluted, and I wish the calendar view was more intuitive. What problems are you solving with the product? What benefits have you realized? We have at least four locations that utilize TT and when changes are made at one place, they show immediately at others. It makes updates and additions ...