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7.6

Spot Score

Sitehelpdesk - Help Desk Software

Sitehelpdesk Alternatives with Better Pricing

Efficient support solutions for every help desk team.

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Main Features

  • Self Service Portal
  • Alerts (Escalation)
  • Contract (SLA Management)
  • Knowledge Base

Pricing

  • Sitehelpdesk offers custom pricing plan

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Alternatives of Sitehelpdesk with

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List of the Top Sitehelpdesk alternatives as of February 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Customizable Branding

  • Ticket Management

  • Knowledge Base

+ 4 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 8 more

Pricing

Free Trial available, Try Now

Starts from $19/user/month when yearly

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Tidio Helpdesk

RECOMMENDED

Transform Customer Interactions with AI Automation and Unified Support Tools

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Product Description

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...

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Common Features

No common features

Unique Features

  • Ticketing

  • Ticketing System

  • Routing

+ 6 more

Pricing

Free Trial available, Try Now

Starts from $24/month when yearly

Freshservice - Service Desk Software

Freshservice

RECOMMENDED

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

  • Knowledge Base

  • Self Service Portal

  • Contract (SLA Management)

Unique Features

  • Incident Management

  • Asset Management

  • Live Chat

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

9.5

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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Product Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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Common Features

  • Customizable Branding

  • Ticket Management

  • Knowledge Base

+ 4 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 6 more

Pricing

Free Trial available, Try Now

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.7

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Customizable Branding

  • Ticket Management

  • Knowledge Base

+ 4 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 7 more

Pricing

Free Trial available

Starts from $14/User/Month when Billed Yearly, also offers free forever plan

8.4

Spot Score

SeamlessDesk - Help Desk Software

SeamlessDesk

Streamline customer service and grow your business.

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3.6

(4)

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Product Description

SeamlessDesk is a Help Desk Software for mid and small sized businesses and organizations looking to automate and streamline their internal and external communications, help desk interactions and customer service. SeamlessDesk helps users to grow business by automating customer inquiries and ...

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Common Features

  • Customizable Branding

  • Ticket Management

  • Knowledge Base

+ 4 more

Unique Features

  • Incident Management

  • Document Storage

  • Surveys & Feedback

+ 2 more

Pricing

Free Trial available

Starts from $57/Month, also offers free forever plan

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

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4.3

(25)

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Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

  • Customizable Branding

  • Ticket Management

  • Knowledge Base

+ 4 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 5 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

9.8

Spot Score

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

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Product Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

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Common Features

  • Customizable Branding

  • Ticket Management

  • Knowledge Base

+ 4 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 6 more

Pricing

Free Trial available

SysAid offers custom pricing plan

9.5

Spot Score

Jitbit Helpdesk - Help Desk Software

Jitbit Helpdesk

Streamline customer support with Jitbit Helpdesk.

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4.4

(82)

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Product Description

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...

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Common Features

  • Customizable Branding

  • Ticket Management

  • Knowledge Base

+ 4 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 6 more

Pricing

Free Trial available

Starts from $24.92/Month when Billed Yearly