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AH
Andy Hicks
02/06/19
Very limited feature set with deplorable customer service
We used this product for two years, having now switched to a competing solution that we feel better meets our needs. The base offering is adequate for very small MSPs with limited needs. We realized its limitations perhaps a year or so too late, but nevertheless made the decision to switch to a more robust solution. My deep frustration and quite frankly, resentment, stems from Naverisk's customer service. Our total investment was $24,570. Of this amount, $13,200 was ...
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AH
Andy Hicks
02/06/19
Very limited feature set with deplorable customer service
We used this product for two years, having now switched to a competing solution that we feel better meets our needs. The base offering is adequate for very small MSPs with limited needs. We realized its limitations perhaps a year or so too late, but nevertheless made the decision to switch to a more robust solution.
