Impartner Reviews in February 2025: User Ratings, Pros & Cons

"Big fan of social on demand."

What do you like best about Impartner PRM? We have really enjoyed the social on demand module. Our partners have given us good feedback about the social integration with their own social media. What do you dislike about Impartner PRM? Sometimes the integration to our partner's social media can be a little finnicky. The social posts are sometimes difficult to trigger but once we get everything pushed through it seems to go pretty well. What problems is Impartner PRM solving and how is that ...

"Review for Impartner from Finastra"

What do you like best about Impartner PRM? I like the way our CSM picks up the grievances and understands the urgency of them, thus following them with the right team and attending them to the core for us. What do you dislike about Impartner PRM? Nothing of a kind where he is directly involved. Although I dislike, sometimes the way and the time is taken for some of the business-critical issues piked up by the team What problems is Impartner PRM solving and how is that benefiting you? Most ...

"Great tool for all PRM needs"

What do you like best about Impartner PRM? I enjoy that I am able to use the PRM to track data on portal interactions and get a better understanding of what is wokring with partner engagement What do you dislike about Impartner PRM? Information is always at your fingertips within PRM but I think a newsletter with updates/roadmaps for the quarter would be helpful What problems is Impartner PRM solving and how is that benefiting you? Using it as a platform to engage with partners, track deals ...

"Love the PRM and TCMA platform"

What do you like best about Impartner PRM? Impartner is great because not only does it have a PRM and portal offering but we also used the TCMA platform to market to and on behalf of our partners. This has helped our marketing department immensely. What do you dislike about Impartner PRM? Their old channel marketing platform was clunky but luckily we upgraded. I wish the customer support team could’ve resolved our tickets faster. What problems is Impartner PRM solving and how is that ...

"Transforming our partner experience"

What do you like best about Impartner PRM? The ability for us to automate many of tedious administrative tasks, integration or the partner locator and MDFs. What do you dislike about Impartner PRM? Be prepared that you are working with a portal not a traditional CSM with power comes responsibility and things needed to be planned and thought out. What problems is Impartner PRM solving and how is that benefiting you? One-stop shop for partner for enablement and data as we integrate with Salesforce

"Manager of Strategic Partnerships"

What do you like best about Impartner PRM? I enjoy the flexibility that the Impartner team members provide. TouchNet more than likely has been far from a simple integration. With that, the team at Impartner has always listened to our needs. What do you dislike about Impartner PRM? I think there's a gap in understanding all the functions of Impartner. I know there are several videos for training, but quite frankly, I don't have the time to review the videos. What problems is Impartner PRM ...

"Great Platform - Amazing Team"

What do you like best about Impartner PRM? Impartner is a great PRM platform, easy to customize and use, all the features partners want. Yet, what makes it amazing is the team you work with, Daniel and Justin are always willing to help, and no task is too tricky to tackle. They are one of the best customer management teams I have worked with, and as Sr Sales Ops I have worked with plenty. Looking forward to do more for our partners using the Impartner platform; as we're just starting this ...

"Partner portal and PRM with Dynamics is awesome!"

What do you like best about Impartner PRM? Being a Microsoft dynamics shop, we are so glad that Impartner PRM integrates with our CRM. No other PRM does that. It has automated a lot of our processes that our Channel Account Managers used to have to do win regards to making updates in CRM. What do you dislike about Impartner PRM? I wish the implementation was shorter because we had to delay some of our program launches. The integration to CRM was a little clunky at first but we have seemed ...

"Easy to use Partner Portal"

What do you like best about Impartner PRM? The portal is very easy to log on and adaptable for my every day needs! Super easy finding the safety products I need access to. What do you dislike about Impartner PRM? Nothing at the moment. It's extremely easy to login to my vendor's portals and locate information. What problems is Impartner PRM solving and how is that benefiting you? I use the portal as a partner of several vendors. Working in sales, it makes it easy to obtain additional ...

"Quick and easy integration"

What do you like best about Impartner PRM? Setting up the integration and all of its workflows are quick and straightforward What do you dislike about Impartner PRM? Sometimes, there are CRM sync issues that affect lead sharing What problems is Impartner PRM solving and how is that benefiting you? This helps connect our partners with our CRM and vice-versa.