Impartner Reviews in February 2025: User Ratings, Pros & Cons

"Easy to configure and good training content."

What do you like best about Impartner PRM? Training content, helping during the implementation process What do you dislike about Impartner PRM? Some restrictions on design configuration. What problems is Impartner PRM solving and how is that benefiting you? Partner engagement, opportunities tracking and mdf requests.

"PRM that is easy to use, with excellent Customer support"

What do you like best about Impartner PRM? The Impartner PRM has an interface that is easy to use and allows a lot of customization to fit the specific needs of your organization. I like that I am able to have everything sync with Salesforce and allow my partners to have visibility into the deals that we are working together, while also giving our company line of sight into the opportunities that our partners have. The PRM has a lot of functionality like Journey Builder, which allows you to ...

"Partner management software tool works well!"

What do you like best about Impartner PRM? The tool has been very useful in our channel strategy. Being a CAM, it has helped me manage a larger portfolio of resellers. What do you dislike about Impartner PRM? I’m not very technical so I have had to figure out a lot on my own and it’s been tough. Recommendations to others considering Impartner PRM: NA What problems is Impartner PRM solving and how is that benefiting you? I’ve enjoyed the lead registration. Helps me get more deals. I reached ...

"Partner Locator helps quite a bit"

What do you like best about Impartner PRM? We needed something for end clients to access our 3rd party implementers and we got the partner locator tool added on to our contract. We are so thankful it the partner info is editable by our partners. What do you dislike about Impartner PRM? The reporting is terrible to be honest. Luckily Jaden from Impartner showed us that we can get at least some data in Salesforce. What problems is Impartner PRM solving and how is that benefiting you? End ...

"Marketing through PRM"

What do you like best about Impartner PRM? I have really liked the ability to market to our partners and then they can market to their clients. They have been able to grab documents and videos and brand them with their logo. Really helpful. Our Account manager (Jaden) helped us as we had a little bit of turnover What do you dislike about Impartner PRM? I wish the support was a little quicker when I submit a ticket. But they have solved most of my problems What problems is Impartner PRM ...

"Automation for PRM is life saving"

What do you like best about Impartner PRM? We love the workflow automation that Impartner has. It has helped us trigger certain segmentation and emails appropriately. Our CSM (Jaden) has been great to work with and has helped us enable a lot of that automation. What do you dislike about Impartner PRM? The learning curve has been a little steep, and I wish the success portal had more thorough videos for our configuration. Other than that, not much else from a dislike perspective. What ...

"Great software for partners, flexible configuration for Salesforce users"

What do you like best about Impartner PRM? The admin interface is intuitive and offers a range of prebuilt user flows. We are currently using the Standard PRM interface with Salesforce integration and the Partner Locator module. The Impartner Success portal has a wealth of information that allows for independent study of all modules and system operations. What do you dislike about Impartner PRM? The software itself is excellent. Our biggest challenge was being onboarded by a separate ...

"Impartner have proved to be a great partner and adaptable product"

What do you like best about Impartner PRM? The team is great to work with and our implementation manager (Boris) went above and beyond to get us live. The product is adaptable to our changing and evolving requirements What do you dislike about Impartner PRM? I would like to see the ability to assign new partner applications to users in our organisation so the day to day management can be better divided among the team What problems is Impartner PRM solving and how is that benefiting ...

"A Leader in Partner Resource Management"

What do you like best about Impartner PRM? The integration with SFDC and leveraging the Standard Objects. Opportunity Dashboard, MDF and other form builder modules. Segementation What do you dislike about Impartner PRM? Inability to add CSS and HTML scripts to the web pages. Contact to User sync from SFDC to Impartner does not work well based on Account criteria. Recommendations to others considering Impartner PRM: A good PRM system for young or new partner programs. What problems is ...

"Very helpful solution for channel management"

What do you like best about Impartner PRM? Easy to implement, a lot of help and support received from the team. What do you dislike about Impartner PRM? Limitations with CMS. We are not able to perform some actions on our own., Recommendations to others considering Impartner PRM: - What problems is Impartner PRM solving and how is that benefiting you? Easy for our partners to use. Good for providing a central repository for partners to access information, and very helpful for our team to ...