Impartner Reviews in February 2025: User Ratings, Pros & Cons

"The system can sometimes be difficult to navigate but the team is responsive and helpful."

What do you like best about Impartner PRM? It is very easy for the partners to use. What do you dislike about Impartner PRM? Some of the features we are looking for are difficult to implement. What problems is Impartner PRM solving and how is that benefiting you? Partners are more likely to register deals when you make it super easy for them. In return, our partners deal registrations have gone up.

"Sumologic - Impartner"

What do you like best about Impartner PRM? The Impartner team has been amazing with all the great insights and walkthroughs on the platform. Very prompt with all the email requests and troubleshooting. What do you dislike about Impartner PRM? The platform does have some nuances and could be difficult to adapt to. What problems is Impartner PRM solving and how is that benefiting you? Deal Registration for Partner team

"A10"

What do you like best about Impartner PRM? The people. My CSM, Alex, is very engaged in and responsive to our requests and escalations in particular bringing in resources as needed. Dave Ostler is SUPER helpful with the technical side and has given us the tools to manage our account efficiently and successfully. What do you dislike about Impartner PRM? Support can be a challenge. If I am not a squeaky wheel tickets can sit for too long before they are assigned and/or may take additional ...

"One Stop Shop"

What do you like best about Impartner PRM? Love the tight integration with Salesforce and easy to use interface Working with the team was awesome - they were eager to help us leverage the full value What do you dislike about Impartner PRM? Small nuances here and there but nothing too difficult to get around. I would love to see more customization in the future :) What problems is Impartner PRM solving and how is that benefiting you? N/A

"Great Service by Easton Shaum"

What do you like best about Impartner PRM? We submitted a ticket and has a quick response from Easton. He offered some feedback, we had some quick exchanges, and then we were able to resolve the issue and close it out. It's been the most efficient interaction to date! What do you dislike about Impartner PRM? Often our tickets are not this smooth or seamless, which makes for a very frustrating experience. Going forward, we will expect this level of attention to detail and service. What ...

"Director Channel Marketing - Americas"

What do you like best about Impartner PRM? The ease of use and integration of the various modules is significant. The ability to easily scale by adding modular capabilities over time to fit the budget and need as the company's channel ecosystem grows was very important to us as an emerging tech company. Secondary positives include the licensing model and cloud-based 'API into Salesforce and customer support. Justin James, our Client Success Manager has been indispensable throughout the ...

"Title - GoTo (formerly LogMeIn) loves Impartner"

What do you like best about Impartner PRM? We have been customers of Impartners for awhile through multiple acquisitions and name changes. The portal we have for our channel through Impartner has kept us strong throughout all of that. We have had multiple account managers at Impartner that have been great. Our current account manager Jayden has been great. What do you dislike about Impartner PRM? Anytime we need to do a launch of new functionality it takes quite a bit of time. And the ...

"Portal Through Impartner Helps Manage Our Channel"

What do you like best about Impartner PRM? The thing I like best about Impartner PRM is the portal and more specifically the training we can provide our partners through it. What do you dislike about Impartner PRM? The portal can be pretty cumbersome to update. What problems is Impartner PRM solving and how is that benefiting you? Our rep that is assigned to help us (Jaiden) helped me update our website/portal.

"IMPartner is a great tool but our implementation by Eva Larsen was even better!"

What do you like best about Impartner PRM? The tool is simplistic enough for an average person to learn how to use it. But robust enough to support your business needs. What do you dislike about Impartner PRM? The customer portal and training material is thorough. But it can be difficult to navigate. I often had to reach out to my implementation contact Eva Larsen to get guidance on what I should be reviewing. What problems is Impartner PRM solving and how is that benefiting you? A simple ...

"An Experience loaded with personal attention"

What do you like best about Impartner PRM? The personal assistance provided by Impartner was very helpful with our implementation and integration. What do you dislike about Impartner PRM? The system updates/page loading is slow. What problems is Impartner PRM solving and how is that benefiting you? A more pleasant experience for our partners to have access to materials, ask for support and submit referrals.