Genesys PureConnect Alternatives and Competitors
Streamline your contact center with Genesys PureConnect.
User Ratings
Pricing
Genesys PureConnect offers custom pricing plan
Free Trial available
Showing 1-10 out of 10
List of the Top Genesys PureConnect alternatives as of December 2024
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.8/10
Spot Score
Streamline your call center experience with uContact.
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Product Description
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
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No common features
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Pricing
Starts from $50/User/Month
8.9/10
Spot Score
Streamline your call center operations with ease.
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
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No common features
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
Streamline operations, elevate service with PureEngage.
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Product Description
PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage centralizes key back-office functions and standardizes and automates business processes to deliver excellent ...
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No common features
Unique Features
No unique features
Pricing
Free Trial available
Genesys PureEngage offers custom pricing plan
Streamline operations and drive exceptional customer experiences.
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Product Description
NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve performance, reduce costs, and streamline operations with one system that delivers the features and ...
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No common features
Unique Features
No unique features
Pricing
NICE inContact CXone offers custom pricing plan
Maximize customer satisfaction with VCC Live.
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Product Description
VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...
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No common features
Unique Features
No unique features
Pricing
Starts from $50/Month when Billed Yearly
Revolutionizing communication with advanced contact center technology.
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Product Description
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in the Cloud. With cutting edge softphones and an intuitive interface, the 3CX ...
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No common features
Unique Features
No unique features
Pricing
Starts from $175/Year, also offers free forever plan
Empower agents, elevate performance.
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Product Description
CxEngage is contact center Operations' software designed to increase agent effectiveness, improve performance and streamline operations. CxEngage allows business to track the data with real-time dashboard reporting and analytics. Easily manage large volumes of calls through a single portal and ...
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No common features
Unique Features
No unique features
Pricing
CxEngage offers custom pricing plan
Streamline your customer service with ease.
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Product Description
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
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No common features
Unique Features
No unique features
Pricing
RingCentral Contact Center offers custom pricing plan
Streamline your communication and close more deals.
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Product Description
Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion rates. It automates appointment scheduling, appointment reminders, ...
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No common features
Unique Features
No unique features
Pricing
Focus Contact Center offers custom pricing plan
Transforming customer engagement one call at a time.
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Product Description
Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent ...
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No common features
Unique Features
No unique features
Pricing
ipSCAPE offers custom pricing plan
Compare Genesys PureConnect with alternatives
