ClickConnector

"One of the Best Customer Support Solution that acts as a CRM as well"

What do you like best about ClickConnector? - Team is amazing at ClickConnetor, they actively listen to their customers and implement those actively. - The product is mature and packed with features - If you want to start simple or have deep customization they have got you covered. What do you dislike about ClickConnector? - Lack of mobile app, you can use it as PWA but sometimes you might notifications. It works flawlessly on the web browser but Phone app would be cherry on top. What ...

"Centralised communications for every single channel."

What do you like best about ClickConnector? Click Connector not only allows a live chat on our site but also has AI bots, and traditional flow driven chat bots ... but the surprise was that we can also respond to comments in posts on Facebook (might also be able to do that on other social platforms but we really only use Facebook). The interface is a huge step up from the previous platform we were using. Overall, this keeps our response times to minutes (in work hours) on all ...

"Shopify chat :)"

What do you like best about ClickConnector? We can get all customer details directly from Shopify for our support agents in Clickconnector. No need to switch or search for another tool for more customer details. That way you have all valuable data in 1 support tool like orders, last messages, tracking information etc. This is very handy. They also have integration with AI tools like chatGPT which again saves you a ton of time. What do you dislike about ClickConnector? 2 things. 1) I would ...