Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or video-based chat that team members utilize to comm...read more
Collaboration has received a lot of attention in the marketing world recently. It's taking off in a big way but still has many questions surrounding it that make the majority of business o...read more
Screen sharing is a feature that allows users to share their computer screens with others in real-time. It enables collaboration and remote work by allowing multiple users to view and acce...read more
Remote control refers to a feature in software that allows users to access and control their devices from a distance. This means that a user can operate their device, such as a computer or...read more
An annotation and markup tool is a text or drawing tool that allows you to add information to text, images, databases, or other content. These tools can also be used to annotate content in...read more
Session Recording' refers to a tool that records website visitors' browsing sessions. These recorded sessions provide unrivaled insight into traffic's web browsing habits. Marketers can us...read more
Diagnostic tools are software programs that are designed to identify and troubleshoot issues with computer systems, networks, and software applications. These tools are an essential part o...read more
Feedback Collection refers to the process of gathering and collecting feedback from users or customers about a particular product, service or experience. It is an essential feature in soft...read more
File transfer refers to the process of transferring or sharing electronic data between devices or systems. This feature allows users to send and receive various types of files, such as doc...read more
Session transfer is a software feature that allows users to seamlessly transfer their active sessions from one device to another. This means that users can start a session on one device an...read more
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