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Compare PagerTree vs Opsgenie vs Freshservice

PagerTree - Incident Management Software
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Opsgenie - Incident Management Software
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Overview

Description

PagerTree provides an intelligent alert routing solution that supports contemporary teams with quick incident responses. This advanced software offers individualized on-call schedules, ... Read More

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More

Entry Level Pricing
  • Starts from $10
  • Starts from $9 , Billed Yearly
Free Trial Availability
Spotsaas Score

7.8/10

9.0/10

User Ratings

4.8

(31)
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Software Demo

Demo

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Features

Total Features

5 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10
          • $9 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free

            • Up to 5 users

            • Number of Alerts: Unlimited

            • E-mail Notifications: Unlimited

            Show more +

          • Essentials

            • Includes Free Plan features, plus

            • SMS/Voice Notifications (US & Canada): # of users x100

            • SMS/Voice Notifications (International): # of users x25

            Show more +

          • Standard

            • Includes Essentials Plan features, plus

            • SMS/Voice Notifications (US & Canada): Unlimited

            • SMS/Voice Notifications (International): Unlimited

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          • Browse all pricing plans
          Pricing Pagepagertree pricingopsgenie pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.8

          (based on 31 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          99

          Very Good

          22

          Good

          1

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, ...Read more

          Pros and Cons
          • Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.

          • Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.

          • Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.

          • Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.

          • Enables effective incident management across multiple services and infrastructure, facilitating alarm setup and escalation.

          • Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.

          • Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          SAP

          SAP

          AMGEN

          AMGEN

          Godaddy

          Godaddy

          Looker

          Looker

          Media and Screenshots

          Screenshots
          Calendar

          4 Screenshots

          Announcement

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both PagerTree and Opsgenie offer a Free Trial.

          PagerTree is designed for Large Enterprises, Medium Business and Small Business.

          Opsgenie is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for PagerTree Starts at $10/User/Month whereas for Opsgenie Starts at $9/User/Month when Billed Yearly.

          Some top alternatives to PagerTree includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, Mission Manager, Zenduty, StatusCast Incident Management, Kintaba and Pager Team.

          Some top alternatives to Opsgenie includes Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr, AlertOps, Splunk On-Call, Spike.sh, Mission Manager, StatusCast Incident Management and PagerTree.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].