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OnPage - Incident Management Software
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Overview

Description

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

Entry Level Pricing
  • Starts from $13.99 , yearly
  • Starts from $10
Free Trial Availability
Spotsaas Score

8.9/10

9.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

15 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $13.99 , yearly
          • $10
          Pricing Plans
          • Not Available
          • Starter

            • Unlimited domestic phone / SMS notifications

            • Unlimited API calls

            • No maintenance windows ever

          • Team

            • Includes Starter Plan features, plus

            • Unlimited global phone / SMS notifications

            • 350+ out of the box integrations

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          • Business

            • Includes Team Plan features, plus

            • SSO and advanced permissions

            • Advanced ITSM Integrations

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          145

          Very Good

          64

          Good

          21

          Poor

          0

          Terible

          0

          Excellent

          203

          Very Good

          54

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          OnPage stands out as a reliable and user-friendly paging system, offering essential features for efficient communication. Users appreciate its ability to resolve staffing concerns around the ...Read more

          PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

          Pros and Cons
          • Reliable and user-friendly, providing timely notifications and resolving staffing coverage effectively.

          • Easy to use and setup, requiring little to no training, with reliable messaging for urgent matters.

          • Customizable features, such as tiered alerts, integrating well with user devices for enhanced flexibility and response times.

          • Responsive customer support available 24/7, resolving issues quickly and efficiently.

          • Secure and efficient communication, especially for sensitive patient information.

          • Limited customization options, especially regarding notification settings, custom sounds, and responding to pages with text.

          • Occasional glitches and issues with alerts, such as pages being sent to all team members instead of the intended recipient.

          • Complex setup and configuration, requiring time and effort for proper alerting functionality.

          • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

          • User-friendly interface with intuitive design, making it easy to navigate and use.

          • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

          • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

          • Customizable alerting mechanisms based on severity, contributing to focused attention on critical issues.

          • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

          • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Vodafone

          Vodafone

          OVO Energy Powers Digital Transformation

          OVO Energy Powers Digital Transformation

          PagerDuty

          PagerDuty

          Media and Screenshots

          Screenshots
          OnPage

          3 Screenshots

          Cut down on noise

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both OnPage and PagerDuty offer a Free Trial.

          OnPage is designed for Large Enterprises, Medium Business and Small Business.

          PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for OnPage Starts at $13.99/User/Month when yearly whereas for PagerDuty Starts at $10.

          Some top alternatives to OnPage includes Freshservice, VictorOps, Amixr, AlertOps, Spike.sh, TaskCall, Mission Manager, Incident.io, StatusCast Incident Management, PagerTree and ResQ.

          Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].