Compare Jira vs SysAid vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira (1180) Get Quote Get Quote	SysAid (695) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More	SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More
Entry Level Pricing	Starts from $6.25 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.8/10	9.8/10
User Ratings	4.4 (17380)	4.5 (1059)
	Get Quote	Get Quote

Software Demo

Demo	Jira has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	41 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$6.25 , Billed Yearly	Not Available
Pricing Pans	Free (Cloud) Get Started User limit (per site) - 10 users Site limit - One Scrum and Kanban boards Show more + Standard (Cloud) Get Started Per user (average) $75 a month User tier: 1 - 10 User limit (per site) - 20,000 users Show more + Premium (Cloud) Get Started Per user (average) $1,450 a year User tier: 1 - 10 User limit (per site) - 35,000 Users Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 17380 reviews)	4.5 (based on 1059 reviews)
Rating Distribution	Excellent 1067 Very Good 97 Good 11 Poor 1 Terible 4	Excellent 577 Very Good 85 Good 23 Poor 4 Terible 6
Expert's Review generated by AI	Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more	No Expert ai Review available for the product
Pros and Cons	Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards. Intuitive and easy-to-use interface with great flexibility for customization. Excellent tracking system with accurate notifications for project changes and assignments. Smooth integration with other services and platforms. Effective task management tool for both individuals and corporate teams. Newcomers may find the richness of features and customizations complex without proper guidance. Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Miro 4.7 (7384 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)	Quickbooks 4.4 (27182 reviews) Jira 4.4 (17380 reviews) TeamViewer 3.9 (12204 reviews)

Customers

Customers	Cisco ebay Square	Adobe Titan Coca-Cola

Media and Screenshots

Screenshots	6 Screenshots	9 Screenshots
Videos	No videos available.	3 Videos

Alternatives

Alternatives	Trello 4.3 Confluence 4.1 Asana 4.3	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Jira and SysAid offer a Free Trial.

Jira is designed for Large Enterprises, Medium Business and Small Business.

SysAid is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Jira begins at $6.25/User/Month when Billed Yearly, while pricing details for SysAid are unavailable.

Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

Some top alternatives to SysAid includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Jira vs SysAid vs Zoho Desk vs Zendesk Support

Jira

SysAid

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure