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Compare Fax.to vs Nextiva

Overview

Description

Fax.to provides fax software that allows user to send faxes from computer or mobile device that can be used to both create and receive faxes. The software is easy to use, has no setup ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing
  • Starts from $4.80
  • Starts from $18.95 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

9.6/10

User Ratings

3.2

(13)
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Software Demo

Demo

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Features

Total Features

0 Features

8 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $4.80
        • $18.95 , Billed Yearly
        Pricing Pans
        • Not Available
        • Essential (Business communication)

          • 7-Day Free Trial right arrow icon

          • Unlimited voice & video calling

          • Auto-attendant & toll free numbers

          Show more +

        • Professional (Business Communication)

          • Everything in Essential, Plus

          • Unlimited conference calls, 40 participants

          • Unlimited video conferencing, up to 250 participants

          Show more +

        • Enterprise (Business Communication)

          • Get a Demo right arrow icon

          • Everything in Professional, Plus

          • Unlimited participants on voice & video conferencing

          Show more +

        • Browse all pricing plans
        Pricing Pagefax-to pricingnextiva pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        5

        Very Good

        0

        Good

        0

        Poor

        2

        Terible

        4

        Excellent

        5081

        Very Good

        612

        Good

        151

        Poor

        70

        Terible

        341

        Expert's Review generated by AI

        Fax.to has garnered mixed reviews within the past year, with notable positive and negative feedback. Users appreciate the simplicity and ease of use of the platform, with comments highlighting ...Read more

        Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

        Pros and Cons
        • Quick and easy to use, providing a simple solution for sending faxes.

        • Offers a free fax service option for users.

        • Useful for individuals with infrequent faxing needs.

        • Able to send faxes globally, catering to a diverse user base.

        • Poor customer service experiences reported, leading to delays and errors in account management.

        • Issues with billing inaccuracies and unexpected fees causing confusion and dissatisfaction.

        • Lack of clear pricing information, with hidden fees and VAT discrepancies.

        • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

        • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

        • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

        • Smooth setup process and fast resolution of issues, enhancing user experience.

        • Helpful and attentive representatives like Ed G and Fernanda who provide great assistance.

        • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

        • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        screenshots

        6 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        2 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Nextiva offers Free Trial, but Fax.to does not.

        Fax.to is designed for Large Enterprises, Medium Business and Small Business.

        Nextiva is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Fax.to Starts at $4.80Pay As You Go whereas for Nextiva Starts at $18.95/User/Month when Billed Yearly.

        Some top alternatives to Fax.to includes Nextiva, FaxSalad, HelloFax, eFax, RingCentral Fax, Nextiva vFax, MyFax, FAX.PLUS, Genius Fax, iFax and FaxDroid.

        Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].