ActiveBuilding Resident Portal Software Reviews: Pros & Cons and Alternatives

ActiveBuilding makes managing properties, communities, and resident needs easier and more efficient. With tools that simplify tasks like rent payments, lease management, and maintenance requests, ActiveBuilding supports property managers in keeping everything organized and accessible.

In this article, we’ll cover everything you need to know about ActiveBuilding in 2024. By comparing options, property managers can find the best fit for their community’s needs.

Key Takeaways

• ActiveBuilding includes essential tools like online rent payments, lease management, and maintenance requests.
• ActiveBuilding alternatives include Access Granted Systems, HOAworks, Condo Control, Concierge Plus, and StarRez—each offering unique tools suited to different property management needs.
• ActiveBuilding offers cloud and SaaS options to fit a variety of IT setups, with customer support options that enhance the overall user experience.

Overview of Active Building

ActiveBuilding is a web-based platform designed to help property management companies streamline their operations. It provides tools for resident management, community amenities, and online payment adoption, making it an essential tool for managing properties efficiently.

What is ActiveBuilding?

ActiveBuilding by RealPage makes property management easier and boosts tenant engagement. This powerful platform offers tools for collecting rent, managing leases, and handling maintenance requests, helping property managers with daily tasks.

Through the ActiveBuilding resident portal, tenants can connect with landlords, pay bills online, and view important information about their rental. ActiveBuilding also helps managers increase revenue by suggesting strategic rent adjustments.

This property management system easily connects with third-party services, adding flexibility for various facility needs. Overall, ActiveBuilding empowers real estate professionals with technology to improve tenant service and streamline operations.

ActiveBuilding Features

ActiveBuilding stands out with its all-in-one online resident portal, making it easier for residents to connect with management teams. This system lets renters manage maintenance requests, leasing documents, and rent payments in one place, all updated in real-time.

With these digital tools, residents can handle more of their rental needs themselves. The platform makes tracking rental agreements and paying rent online simple, while property managers can easily keep track of who lives in each unit.

ActiveBuilding also offers flexible deployment options, with cloud-based and SaaS (Software as a Service) setups. This means it works across web-based platforms and can run on both Windows and Linux.

For support, users have access to multiple channels, including email and live training sessions, helping them make the most of this powerful property management tool.

ActiveBuilding Reviews: What Users Say about ActiveBuilding

Pros of ActiveBuilding

• Easy-to-use interface for residents and managers: Users find the ActiveBuilding platform simple to navigate for both property managers and residents. The intuitive design allows residents to access information and services without confusion, while managers can quickly manage tasks.

• Streamline communication with residents: ActiveBuilding provides a strong communication system, helping managers keep residents informed about important notices, policy changes, and community events.

• Online payment system: The platform includes a reliable online payment solution that makes rent payments easy for residents. By automating rent collection, property managers can save time and reduce the chances of late or missed payments.

• Useful tools for community announcements and event planning: ActiveBuilding includes tools for sharing announcements and planning community events. These features make it easier for property managers to keep the community active and engaged.

Cons of ActiveBuilding

• Technical issues: Users report occasional technical problems that interrupt their ability to access certain features. These issues, while not constant, can be frustrating, especially for residents relying on the platform for important updates or payments.

• Limited customization options: ActiveBuilding may not offer as much flexibility as some users would like. Managers have limited control over personalizing the platform to fit specific community needs.

ActiveBuilding Alternatives

Explore other property management software like Access Granted Systems, HOAworks, Condo Control, Concierge Plus, and StarRez to compare features and pricing.

Access Granted Systems

This software provides a comprehensive solution for managing homeowner association boards, including invoicing, meeting scheduling, and request management.

Access Granted Systems aims to simplify community management tasks and improve resident communication and engagement. With a focus on tenant portals and digital property management, it offers a valuable alternative in property management software.

HOAworks

HOAworks provides extensive homeowner association management software that includes various property management tools, community management solutions, and online invoicing and payment systems.

It manages meeting scheduling, request management, notifications, and rent collection automation. HOAworks streamlines operations for boards, helping them manage their tasks more efficiently while providing cost-effective solutions for community management.

This platform automates essential processes like rent collection and communication, reducing the workload on association boards and supporting better decision-making with its user-friendly features.

Condo Control

Condo Control is another viable alternative to ActiveBuilding for property management. It offers unique pricing and features, aiming to meet the needs of property managers and residents looking for efficient solutions.

As you explore different community management platforms, consider Condo Control, which has positioned itself as a strong competitor in the property management software market.

(Image source: Condo Control)

Concierge Plus

Concierge Plus focuses on improving resident communication and automating administrative tasks for building and facility management. This software is designed to enhance community engagement and streamline resident services, making it a useful alternative to ActiveBuilding.

With features for condo management, tenant communication, and homeowner association needs, Concierge Plus offers comprehensive solutions for property managers seeking efficient tools that also boost resident satisfaction.

StarRez

StarRez provides complete property management solutions, focusing on occupancy management, online billing, and resident communication. It specifically caters to educational institutions and student housing, offering features that meet the unique needs of property managers in these areas.

With tools for online payments and communication, StarRez competes effectively with ActiveBuilding and offers budget-friendly pricing options for those seeking enterprise-class solutions.

Given its focus on student housing, StarRez is an appealing alternative to ActiveBuilding for property managers looking for a solution tailored to their specific needs.

(Image source: StarRez)

ActiveBuilding and its Alternatives Comparision

ActiveBuilding offers a range of features for property management, but it’s important to consider alternative options like Access Granted Systems, HOAworks, Condo Control, Concierge Plus, and StarRez. New solutions aimed at streamlining property management and empowering real estate professionals with data-driven approach keep appearing on the market.

By comparing the features and pricing of each option, you can make an informed decision that best suits your needs.

Ease of Use

ActiveBuilding is known for its simple interface, which helps property managers and residents interact easily. However, other alternatives, like Condo Control, also offer user-friendly layouts. These options are often equally intuitive, especially when managing larger communities.

Communication with Residents

ActiveBuilding emphasizes communication tools, helping managers connect with residents through announcements and updates. Alternatives like Concierge Plus and Access Granted Systems also focus on resident communication and engagement, specifically designed for condos and homeowner associations (HOAs). For student housing, StarRez offers tailored tools for educational communities.

Payment and Billing Systems

ActiveBuilding has a reliable online payment system for rent collection, which helps streamline finances. StarRez also has strong billing and payment features, making it easier for residents to make payments online and helping managers avoid late payments. HOAworks and Access Granted Systems offer similar payment options, which are valuable for HOAs.

Community and Event Management

ActiveBuilding supports community events and announcements. Condo Control also offers tools to organize events and keep residents informed, helping to create a more engaging community environment.

Target Audience

While ActiveBuilding is well-suited for general residential properties, some alternatives serve specific communities. Access Granted Systems and HOAworks focus on HOAs. Concierge Plus and Condo Control cater to condos and apartment buildings.

Customization and Flexibility

ActiveBuilding has limited customization, which may not be suitable for all community needs. Alternatives like Condo Control provide more flexibility.

Pricing

ActiveBuilding’s pricing is not publicly listed, while most of its alternatives also require direct contact for pricing.

Conclusion

ActiveBuilding offers valuable tools that help property managers simplify their work and improve the resident experience. When choosing property management software, focusing on practical benefits and clear goals can help property managers find the best fit for their community’s needs.

(Image source: ActiveBuilding)

Frequently Asked Questions